Swimming Rockers Club tracks all financial payments through online banking account protected by Scotiabank security system. Members fill out the preauthorized form once they have completed registration and are expected to ensure that all of the information is accurate, including accurate names, address and checking account information. To enhance efficiency and minimize administrative burden, SRC operates using checking accounts information for payments for each swimmer and will NOT ACCEPT ANY OTHER FORM OF PAYMENT.
TRAINING FEE
The training fee structure is outlined to all members upon registration. Training fees are calculated annually. They are based on the pool rental and coaching staff costs for the club and fees are determined by the group level of each swimmer registered. Training fees can be paid in a single payment upon registration or paid in monthly instalments throughout the year. Half month payment is applied if the start date is after the 15th day of the month.
If members are to pay for training fees in a single payment, the full amount of the fees will be charged to their account on October 1st (or applied start date)
If members choose to pay in monthly instalments, the first charge to the account will be made on September 1st (or applied start date), members will be charged equal payments monthly, with the last charge made on July 1st.
FAMILY MEMBERSHIP FEE
The family membership fee is determined annually and is due immediately upon registration. The family membership fee is a one-time payment for each swimmer, regardless of the number of children in that family that is registered with the club. This fee covers the cost of the initial registration and administrative costs for each family, as well as provides each individual swimmer with SRC apparel, such as a swim cap and T-shirt (competitive swimmers), to start every year. Family membership fee is non-discounted.
OTHER FEES
SRC offers swim equipment and provides it to the members. The account will be charged automatically on the 1st day of next month for the equipment provided by the club.
FAMILY DISCOUNT
SRC offers a discount for the families which have 2 or more children registered with the club. This applies to 20% off monthly payment for each 2nd, 3rd, 4th etc child registered with the club.
PAYMENT PROCEDURES AND PROTOCOLS
Accounts must be kept in a positive state at all times. On the 1st of every month (or until the 5th of the month), every account will be automatically charged any outstanding dues.
If a swimmer changes groups, members will have their accounts adjusted to make the appropriate payments in the new group. Any fee increases due to group movement will be included with the letter of invitation to the new group.
If a swimmer starts the season in the middle of the year all the dates are applied to the month of start.
SRC members must ensure their swim accounts are not overdrawn. If an account is in the negative, the arrears must be paid immediately. The Club Manager may notify the club member and advise them the arrears must be paid within 14 days. If the account remains in arrears, the swimmer(s) will not be allowed to compete in any further meets or attend practices until the overdue amount has been paid.
Rejection payment fee of $35 is applied when a payment is unable to be processed due to insufficient funds or an expired payment method through the authomatic withdrawal from member bank account.
WITHDRAWAL POLICY
If a swimmer wishes to withdraw from the program, they must submit their withdrawal, in writing within a 30 days notice, to either the Club Administrative Manager at a.omelchenko@swimrockers.ca or Club Assistant Manager infoswimrockers@gmail.com Minimum term of the program is 3 months.
Upon receiving the withdrawal, the swimmer will be permitted to swim in the club until the completion of the current month. Members will be expected to pay the full training fee amount up to the date of withdrawal, 30 days after the club receives written notice. If the withdrawal notice was given before the 7th day of month, that month will be considered as last month. If the withdrawal notice was given after 7th days of month, next month will be considered as last month and has to be paid off. Family Membership Fee is non-refundable. Any outstanding debts on the account will be charged upon completion of the withdrawal.
If a swimmer withdraws prior to the completion of the first full week of training for their group, all funds except the Family Membership fee, are refundable and will not be charged to the account.
ILLNESS, VACATION AND INJURY POLICY
All group fees are determined on an annual program. Therefore, there will be no refunds given for vacation, illness or injury. Credits will be considered for extended absences of 30 days or more, only with the accompaniment of a doctor’s note and will require approval of the Board of Directors, the Club Manager and the Head Coach/Director of Swimming.
STAT HOLIDAYS, CANCELLATION AND FORCE MAJEURE
Cancellation related to stat holidays, facility closures and other force majeure will not be refunded by the club, unless the number of cancelled trainings is five or more during calendar month. However, the missed training can be made up at another location or time. If there is such a possibility, an email will be sent.